Warranty Repairs
What should I do if I need a repair?
We stand by our work and we are committed to our clients’ needs. We provide a 1-year and 3-year workmanship guarantee. If the issue is with a defective product, we will refer you back to the manufacturer’s warranty.
1-Year Workmanship Warranty
Coverage:
- Services Included:
- All interior services provided by our company.
- Home Additions
- Decks & Patios
Warranty Period:
- 1 year from the date of completion of the service.
What is covered:
- Defects in workmanship such as improper installation or application.
- Issues directly related to the quality of labor provided.
Product Defects:
- Product defects are not covered under this workmanship warranty.
- Any defects in the materials or products used will be referred to the manufacturer’s warranty.
Exclusions:
- Damage caused by natural wear and tear.
- Damage resulting from improper use, neglect, or failure to maintain the work.
- Issues arising from modifications or repairs done by others after the original service.
- Damage due to natural disasters, extreme weather conditions, or other Acts of God.
- Any cosmetic defects that are not associated with workmanship quality.
- Issues arising from structural movement, settling, or foundation shifts.
- Vandalism or damage caused by a third party.
- Damage caused by water intrusion or moisture unless directly related to the workmanship of the initial service.
Claims Process:
- To file a claim, the customer must notify us in writing within 30 days of discovering the defect.
- We reserve the right to inspect the defect claim to confirm its validity under the warranty before undertaking any repair work.
- If a defect covered under this warranty is found, we will repair or replace the defective work at no cost to the customer.
3-Year Workmanship Warranty
Coverage:
- Services Included:
- Exterior Painting
- Exterior Repairs
Warranty Period:
- 3 years from the date of completion of the service.
What is covered:
- Defects in workmanship such as improper installation or application.
- Issues directly related to the quality of labor provided.
Product Defects:
- Product defects are not covered under this workmanship warranty.
- Any defects in the materials or products used will be referred to the manufacturer’s warranty.
Exclusions:
- Damage caused by natural wear and tear.
- Damage resulting from improper use, neglect, or failure to maintain the work.
- Issues arising from modifications or repairs done by others after the original service.
- Damage due to natural disasters, extreme weather conditions, or other Acts of God.
- Any cosmetic defects that are not associated with workmanship quality.
- Issues arising from structural movement, settling, or foundation shifts.
- Vandalism or damage caused by a third party.
- Damage caused by water intrusion or moisture unless directly related to the workmanship of the initial service.
Claims Process:
- To file a claim, the customer must notify us in writing within 30 days of discovering the defect.
- We reserve the right to inspect the defect claim to confirm its validity under the warranty before undertaking any repair work.
- If a defect covered under this warranty is found, we will repair or replace the defective work at no cost to the customer.
We are dedicated to getting our projects done right the first time, but we know that sometimes things happen. Should you experience a problem with any LPS workmanship within one year of your project completion, please complete this form. Once received, we will contact you to set up a date and time to evaluate the problem and execute the solution.